By using this site you are agreeing the following terms and conditions.:
Shortly after you place your order we will send you an order confirmation by email, which will contain details of your order, shipping charges, delivery address and any gift message. We will also give you an estimated delivery time of any goods which are temporarily out of stock.
Secure online ordering
At narrowwatergifts.com we use Paypal to process all our payments for your security and peace of mind. narrowwatergifts.com NEVER store your credit card details. When you checkout you will see the Pay via Paypal option. Once you click on that button, Paypal looks after all the rest of the transaction - you can pay with your Paypal account or let Paypal process your credit card or debit card. Once Paypal is happy with the payment, you will be directed back to narrowwatergifts.com. You do need to log in to make payment and this requires an email address and a password. We do need information such as any addresses you want delivered to and a contact number but that's all!
We do store this information to allow you to log in and see the status of your order, any vouchers you may have and to review past orders but your information is stored on a secure server in accordance with the Data Protection Act.
Order and Delivery
In the unlikely event of loss or damage in transit, we will replace your item(s) free of charge, provided we receive notification of loss or damage within 3 days following delivery. Dispatch (Shipping) times are usually 2-3 working days (within 2 weeks) for items that are in stock. Customers have the right to cancel an order at any time prior to shipment or to return the goods to us, unused and in the original packaging, within 14 days of receipt for a full refund (minus shipping and handling charges).
narrowwatergifts.com offers a gift message service for your convenience. We may, restrict or remove any and all content from a gift message that we determine, in any way obscene, profane or threatening.
narrowwatergifts.com do not sell reject or second-hand goods. Whilst narrowwatergifts.com cannot give valuations of goods, but we will put you in touch with the manufacturer wherever possible. All products should be used in accordance with the manufacturer's recommendations.
Tel +353(0)42 9375151