Shipping Information for narrowwatergifts.com
We use a variety of companies to dispatch products including the Post Office, local and national couriers.
Goods are despatched and delivered to most European addresses inside 14 days.
Goods for outside Europe do naturally take longer with up to 21-28 days for some orders to the USA and Australia.
Personalised items naturally take longer to arrive and we would ask all customers to wait 28 days before reporting non delivery.
Returns Information for narrowwaterifts.com
We hope all customers will be happy with all items ordered from us. We however give everyone 14 days from receipt of goods to examine these and if not happy return for a refund. Items should be returned unused and with all original packaging. For undamaged goods we reserve the right to charge a 10% restocking fee.